The Influence of the Employees’ Performance on the Company’s GrowthAUTHOR: Rachel Eleza
Employees are the driving force behind every business. Moreover, how well they perform on the job determines the success or failure of the company. It goes without saying that highly performing teams result in highly successful organizations and vice versa. As an employer, your main objective is to enhance employee performance to remain competitive and achieve growth. However, if you are to improve employee performance, it is paramount to understand what it entails. In this article, we give you insights on how to measure and evaluate employee performance, as well as the steps you can take to ensure that employees continue performing well for increased company growth.
Understanding employee performance
Employee performance is simply how an employee performs and completes his or her assigned tasks, fulfilling requirements and meeting deadlines. Underperformance can be detrimental to the growth as companies struggle to achieve the set goals. On the other hand, good performance can be manifested with the following:
- Happy and satisfied customers
- Increased team morale and long-term engagement
- Expedited goals realization and market expansion.
How can you measure employee performance?
Gauging employee performance is an important step in performance management. When done right, you can be able to identify areas that you need to help your employees improve for continued high performance. Here are some of the ways that you can use to gauge employee performance:
- Quality of work – This looks at the set expectations and objectives of a role or task. Is the employee putting in required efforts to meet or even surpass these expectations? What is the quality of work produced compared to set standards? Should you redefine your employees’ roles?
- Speed – Is the employee meeting deadlines as required? Are there any corners cut to complete tasks within the set deadlines?
- Efficiency – At the very least, employees are required to give maximum output with the minimum possible resources. Measure how efficient employees are in delivering tasks.
- Trust – Ask yourself whether you can trust your employees to perform well at their tasks. Do you need to step in to supervise, or can they deliver quality work with minimal supervision?
Evaluating employee performance
So, how can you find answers to the above measurement metrics? Well, the answers are with the people, and you can only get them through continuous evaluation reports. There are several ways to conduct performance reviews. They include:
- Self-evaluation – Ask the employees to fill an evaluation form on how they performed in a task. Set questions that the employees can use to judge their performance against.
- 360 degree evaluation – This involves asking the people that work with the employee to give an opinion about the employee performance.
- Objective-based evaluation – Work with the employees to determine performance objectives such as goals and clear deadlines. You can then use these objectives to gauge whether the employees meet them upon task completion.
What can you do to improve performance?
After measuring and evaluating employee performance, you need to take the findings to determine the areas that you need to improve. However, it all boils down to the factors that affect employee performance. Besides external factors such as personal problems and the like, employers need to focus on these three key factors:
1. Training and development
Employers need to ensure that employees receive adequate training to equip them with the skills required to perform their tasks well. Help your employees to master changes in workflow processes or introduction of new technology. Development is long-term and focuses on helping employees gain skills that can help them take higher roles.
2. Employee engagement
If an employee is highly engaged, he or she is likely to perform exemplary well. Thus, you need to work on improving employee engagement. Some of the things that you can do is listen to your employees’ needs, recognize and reward good performance, invest in employees’ wellbeing and more.
3. Company culture
The environment at work also has an influence on how employees perform. If the culture is positive, the employees will be motivated and committed to work at their best to give best results. Ensure that you are taking necessary steps towards creating a positive company culture.
Your employees are your vision carriers. However, how well your organization is going to realize this vision will depend on the employee performance. If the performance is good, company growth is likely to be expedited. As an employer, you have a task of ensuring that your team continuously performs well. To do this, you will need to measure and evaluate performance. Then find areas of improvement and act accordingly.