Tag: “Communication”

Remote work has seen a consistent rise over the last few years, followed by a sudden jolt in popularity bred out of necessity during the COVID-19 pandemic. We might be moving into a post-pandemic society, but many businesses and employees have recognized the benefits of remote work and decided to keep it up.

The rise of remote work, coupled with improvements in communication technology, means that more businesses are operating globally than ever before.

Regardless of what industry you work in, nearly all independent contractors, freelancers, customer service agents, or any other role forward-facing have one thing in common — managing difficult clients. No matter how good at your job you are, no matter how professional and courteous you try to be, there is always that one client or customer who makes you question whether you’re in the right profession.

The COVID-19 pandemic has been devastating to the commercial landscape. For more than a year now, there has been a medical and ethical need to make certain that the activities of your company do not exacerbate the spread of a highly contagious virus. Among the most significant impacts involved how businesses handled their employment approach. One report found that 11% of U.S. businesses had to permanently lay off workers, while 37% were performing hiring freezes.

Innovation is a term that is constantly bandied about these days. In fact, 84% of executives are in agreement that the ability to innovate isn’t just good, it’s crucial for their business. And yet, a mere 6% of said leaders are actually happy with the levels of innovation that they see in their organization.